Contact Us

Contact Us

Welcome to NavaMore! We’re here to help you make every morning seamless and delicious.

Whether you have a question about our espresso machines and toasters, need assistance with your order, or simply want to learn more about caring for your appliances, our dedicated customer support team is ready to assist you.

How to Reach Us

We offer multiple ways to get in touch. Choose the method that works best for you!

📧 Email Support

For general inquiries, order status updates, or product questions, feel free to email us directly. We aim to respond to all inquiries within 24 to 48 business hours.

⏱️ Customer Support Hours

Our customer care team is available during the following hours:

  • Monday – Friday: 9:00 AM – 6:00 PM (MST)

  • Saturday – Sunday: Closed (Inquiries received over the weekend will be addressed on the next business day)

Quick Help & Frequently Asked Questions

Before reaching out, you might find an instant answer to your question in our quick guide below:

  • Where is my order? Once your order ships, you will receive a shipping confirmation email containing a tracking link. Please allow 1–3 business days for order processing.

  • What is your return policy? We offer a 30-day hassle-free return policy on eligible products. If your item arrives damaged or defective, please contact us immediately with photos or video proof so we can make it right.

  • Product Troubleshooting & Manuals: Having trouble getting the perfect brew or toast level? Check the user manual included in your box or contact our support team for step-by-step guidance.

Business & Corporate Information

NavaMore is operated by REDWOOD HORIZON LABS INC.

For formal inquiries, official correspondence, or business partnerships, you can reach our physical address below:

  • Company Name: RUILIANG LIU LLC

  • Brand Name: NavaMore

  • Mailing Address: 5031 S Ulster St, Denver, CO 80237, United States

  • Customer Service: service@navamore.com